Here is how our Customer Care Center can help: Monday - Friday 8:00am - 8:00pm Eastern I didn't encounter any pushy or harrassing saleperson. Rooms To Go review from Savannah, Georgia: I purchased new bedroom furniture at Rooms to Go because they were running a great financing special. Since then, we’ve grown into America’s #1 independent furniture company with the nation’s largest furniture inventory. They should change their name to Rooms to Wait-for. The bottom line: The Rooms To Go on Greenlawn sold the $5,000 bed to us but blames the delivery serivice for messing up the delivery - both times. 18 reviews of Rooms To Go "Rooms to Go I'm still shocked. PrivacyWe care about protecting your safety and privacy - let us tell you how. Saturday 8:00am - 6:00pm Eastern Closeouts, clearance items, furniture near cost, at cost, or below cost. All or any of these factors can impact a delivery date and cost you additional time. First, I shopped all over town for a new mattress. Keyword SALES or CARE, Monday - Saturday 9:00am - 10:00pm Eastern Discount items, cheap furniture or home decor. Track your Rooms To Go.com order status with tracking number, get real time notifications when your parcel delivery status updated. Best place to shop online for quality home furniture for less. No need to wait for every minute to receive phone call from delivery partner. So, I basically have to burn an entire day waiting for their product to arrive. Or find a store near you: over 150 stores … The delivery driver called to inform us the delivery would be between 6-10pm due to scheduling conflicts. Didn't think I would get what I got from a furniture store. HistoryFind out how Rooms To Go became America's #1 independent furniture retailers. Please send us an email with your order info to [email protected] and we’d be happy to help any way that we can! The complaint has been investigated and resolved to the customer's satisfaction. Rooms To Go Order Status – Track order, parcel shipping status, store order delivery tracking.. We are deeply disappointed to hear that you have not received the service that you deserve! Message (561) 220-0071 They can help with delivery and other "after the sale" situations. We need to reschedule our delivery to Saturday the 25th of January please and thank you. ... Common complaints revolve around product stock and delivery schedules. 279 reviews of Rooms To Go "The delivery for my recent order went VERY SMOOTHLY. While the customer service has been pleasant thus far, this rescheduling of a paid delivery service is unacceptable. 1-800-766-6786 Large variety of styles, shapes, colors, heights & decor to choose from. If a Wednesday, Jan 3rd delivery date cannot be accomplished, we would like to seek a refund. Check Rooms To Go order tracking status and View the latest delivery statuses of your Courier, Parcel, Package, Shipping online in seconds. D dissapointedbutunsurprised Review updated: Jan 19, 2020. I had yet to have my items delivered. If we had a question it was right there to answer it. Don’t forget to save money while you’re at it with Rooms To Go online coupons and coupon codes. The driver called at 7:30 pm to inform us the delivery would be moved to Thursday, Jan 4th and that a manager would call in the morning to schedule a time frame. The store adhere to the guidelines that were set forth by the state during this Covid epidemic. © 2004-2021 ComplaintsBoard.com. The customer service was great! In one of these jobs, your duties may include driving your passengers or your freight to and from a location and ensuring that everything is delivered safely and on time. Order #[protected] - 2 pc sectional couch was scheduled to be delivered on Jan 2nd, 2018 between 2-6pm. Sunday 11:00am - 7:00pm Eastern So, we had to reschedule another delivery which added another five days before we could receive our Server. The upside is that you end up with the sofa that you want and need, not just one that you settled for. Enter in your zip code into the Rooms To Go website to find out how much delivery will cost. And, this time was the worst damage of them all - UNBELIEVABLE! No need to wait for every minute to receive phone call from delivery partner. Closeouts, clearance items, furniture near cost, at cost, or below cost. Telephone Number: +1 (800) 766-6786 Email Address: customerservice@roomstogo.com. 1-800-766-6786 Cancellation/Refund/Return PolicyView our return, refund and cancellation policies. I was number seven on the delivery list, I watch as the truck went through 1-6 on delivery map , I was excited because I was next and then I get a phone call saying they do not have my sofa on the truck, to say I’m pissed is a understatement, I finally got a hold of somebody at rooms to go after 35 minutes of waiting , and was assured I would get a refund back to my credit card, I … Delivery & ShippingDelivery policy, shipping area and estimated costs. Rooms To Go. Good evening, Safety InformationSafety is a top priority at Rooms To Go. View product availability in your area by entering delivery location. Discount items, cheap furniture or home decor. customerservice@roomstogo.com. : 11 a.m.-7 p.m. EST, Want to Text with us?Message (561) 220-0071Keyword SALES or CARE, Copyright © 2021 Rooms To Go. The Customer Care Center staff can assist once a purchase has been made, for both online and showroom orders. 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